About us

Humanity First, a global humanitarian organization, operates in 50 countries, providing disaster relief and aid to alleviate poverty worldwide.

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Contact Info

Call Now

+ (416) 440-0346

Email Now

info@humanityfirst.ca

Address

600 Bowes Rd, Unit # 40
Concord, Ontario, L4K 4A3
Canada

Terms of Service

Terms of Service

These Terms of Service govern your use of the Humanity First Canada website (the "Website") and any online donation services offered through the Website. By accessing or using the Website, you agree to be bound by these Terms of Service. Please read them carefully.

1. Donations

We offer two types of online donations: one-time donations and recurring monthly donations.

1.1 One-Time Donations

  • All one-time donations made through the Website are considered charitable contributions to Humanity First Canada and are tax-deductible to the extent allowed by law.
  • Humanity First Canada will issue official tax receipts for all one-time donations.
  • Donors can choose to donate to specific programs or projects, or they can make unrestricted one-time donations that will be used where needed most.
  • All one-time donations are final and cannot be refunded, except in exceptional circumstances and at the sole discretion of Humanity First Canada. Requests for refunds must be made in writing and will be considered on a case-by-case basis.
  • Humanity First Canada reserves the right to refuse any one-time donation at its discretion.
  • Payment Processing: For one-time donations, your credit card information is securely transmitted directly to Global Payments Inc., a PCI DSS compliant service provider, for processing. Humanity First Canada *does not* store your credit card information on its servers.

1.2 Recurring Monthly Donations

  • All recurring monthly donations made through the Website are considered charitable contributions to Humanity First Canada and are tax-deductible to the extent allowed by law.
  • Humanity First Canada will issue official tax receipts for each recurring monthly donation.
  • Donors can choose to direct their recurring donations to specific programs or projects, or they can make unrestricted recurring donations that will be used where needed most.
  • You may cancel your recurring monthly donation at any time through your account settings on the Website or by contacting us directly.
  • Humanity First Canada reserves the right to refuse or cancel any recurring monthly donation at its discretion.
  • Payment Processing: For recurring monthly donations, your credit card information is securely transmitted directly to Global Payments Inc., a PCI DSS compliant service provider, for processing and secure storage. Humanity First Canada *does not* store your credit card information on its servers. Global Payments Inc. will process your recurring monthly donation until you cancel the service.

2. Use of Website

  • The Website is provided for informational purposes and to facilitate online donations.
  • You may use the Website for lawful purposes only and in accordance with these Terms of Service.
  • You agree not to use the Website:
    • In any way that violates any applicable federal, provincial, or local law or regulation, including privacy laws like PIPEDA (Personal Information Protection and Electronic Documents Act).
    • To impersonate or misrepresent your affiliation with Humanity First Canada or any other person or entity.
    • To interfere with or disrupt the operation of the Website or the servers or networks connected to the Website.
    • To collect or harvest any personally identifiable information from the Website.

3. User Accounts and Authentication

  • The Website may allow users to create accounts for certain features. You are responsible for maintaining the confidentiality of your account credentials.
  • We offer sign-up and sign-in functionality using Google OAuth, Facebook, and Microsoft accounts. By using these services, you agree to their respective terms of service and privacy policies. We only collect the information necessary to create and manage your account on our Website (e.g., name, email address).
  • You may revoke Humanity First Canada's access to your Google, Facebook, or Microsoft account at any time through your account settings on those platforms.
  • Humanity First Canada reserves the right to suspend or terminate user accounts at its discretion.

4. Privacy Policy (GDPR and PIPEDA Alignment)

  • Humanity First Canada is committed to protecting your privacy and complies with both Canadian privacy legislation (PIPEDA) and the General Data Protection Regulation (GDPR) where applicable. Our Privacy Policy, which is incorporated into these Terms of Service, explains how we collect, use, and disclose your personal information. Key aspects include:
    • Data Collection: We collect only necessary personal information, such as name, email, donation history, and contact information. We specify the purpose of collection. We do *not* collect or store sensitive payment information (credit card details). All payment information is handled securely by Global Payments Inc.
    • Data Use: We use your information to process donations, provide receipts, communicate with you about our work, and improve our Website. We do not sell your data.
    • Data Retention: We retain your data only for as long as necessary for the purposes collected, complying with legal requirements. We do *not* retain credit card information.
    • Data Security: We implement reasonable security measures, including encryption for data in transit, to protect your data from unauthorized access, use, or disclosure. We rely on Global Payments Inc., a PCI DSS compliant payment gateway provider, for the secure handling of all payment card information. We regularly review and update our security practices.
    • Data Access and Correction: You have the right to access and correct the personal information we hold about you. You can contact us at [Insert Contact Information] to request access to or correction of your data. We will respond to your request within [Number] days.
    • Consent: We obtain your consent for the collection, use, and disclosure of your personal information, especially for marketing communications. You can withdraw your consent at any time by contacting us at [Insert Contact Information].
    • Data Transfers: If we transfer data outside of Canada, we ensure appropriate safeguards are in place to protect your data, complying with PIPEDA and GDPR requirements.
    • Contact: Our Privacy Policy provides contact information for privacy inquiries.
  • By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

5. Intellectual Property

  • The content of the Website, including text, graphics, logos, images, and software, is the property of Humanity First Canada and is protected by copyright and other intellectual property laws.
  • You may not reproduce, modify, distribute, or display any content from the Website without the prior written consent of Humanity First Canada.

6. Disclaimer

  • The Website is provided "as is" without any warranties of any kind, either express or implied.
  • Humanity First Canada does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.
  • Humanity First Canada is not liable for any damages arising from the use of the Website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

7. Governing Law

  • These Terms of Service are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

8. Changes to Terms of Service

  • Humanity First Canada reserves the right to modify these Terms of Service at any time without notice.
  • Your continued use of the Website following the posting of revised Terms of Service constitutes your acceptance of the revised Terms.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at:

[Insert Contact Information]

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